Section I General Provisions
The following general conditions govern the relationship between Exproject-TG Ltd and the users of the online store exproject-bg.com.
- By clicking on a link, button or application located in the online store, with the exception of the link leading to these general terms and conditions, the user expressly and unconditionally agrees to the present general terms and conditions of the platform's need for distance trading located at web address exproject-bg.com.
- Exproject-TG Ltd is a sole limited liability company, registered in the Commercial Register at the Registration Agency with EIK BG115749519.
- Persons using the online store are persons using the functionality of the store and users within the meaning of the Consumer Protection Act.
- "Online store" means the virtual store located at exproject-bg.com providing the opportunity to purchase goods via the Internet.
Section II General conditions for using the exproject-bg.com online store
By accessing, browsing and/or using this online store, you automatically confirm that you have read, understood and agreed to be bound by these terms and that you will comply with all applicable legal and other regulations. If you do not accept these terms, please do not use this online store.
- All images, texts, logos, etc. are reserved and for personal use only. Texts from the site can be copied, stored and published only after written permission.
- This site may contain other proprietary notices and copyright information, the terms of which must be observed and complied with. The information on this site may contain technical inaccuracies or typographical errors.
- The information on this site may be changed or updated without notice. Exproject-TG Ltd may make improvements and/or changes to the products and data described in this information at any time and without notice.
- It is possible that the electronic images are illustrative or have changed shades of colors, Exproject-TG Ltd does not assume responsibility for the accuracy of the information and images provided. The user uses this information at his own risk.
- Exproject-TG Ltd is not responsible for any other website that you may access through this one. When you access a web site outside of the Exproject-TG Ltd website, even if it contains the Exproject-TG Ltd logo, you must assume that the site is independent from the Exproject-TG Ltd site, and that the Exproject-TG Ltd has no control over the content of that site. website. A link from another site to the site of Exproject-TG Ltd does not mean that Exproject-TG Ltd endorses or assumes responsibility for the content or use of such web site.
- To the fullest extent permitted by applicable law, under no circumstances shall Exproject-TG Ltd be liable for any direct, indirect, special or consequential damages from the use of this site, or any other linked website, including, without limitation, any lost profits , business interruption, loss of programs or other data on your information or other system, even if we have been expressly advised of the possibility of such damages.
- Exproject-TG Ltd does not grant any licenses for copyrights, patents or other intellectual property rights. The design, structure and content of the site are subject to copyright and are protected by law. The exclusive right of ownership over them belongs to Exproject-TG Ltd. Users may print individual pages, images, logos, etc. from the Site, provided they do not remove any identifying copyright marks, trademarks, etc.
- Exproject-TG Ltd has the right to revise these conditions at any time, updating this announcement. By using this website, you agree to be bound by any changes made and undertake to periodically visit this page to familiarize yourself with the current terms.
Section III General conditions for the purchase and sale of goods through the site exproject-bg.com
Prices and price conditions
- All prices presented on the site are in Bulgarian leva and are valid only and only at the time of their publication. Exproject-TG Ltd reserves the right to change them at any time.
- Prices presented on the site include all taxes.
- If the price changes, the user is obliged to pay the price that was current at the time of the conclusion of the contract.
- For discounts announced on the site, the outdated prices are crossed out. The discount is valid until the quantities of the given product are exhausted or until the price of the offer changes.
Ordering and delivery of goods
- All users of the online store can place orders. Submitting an order does not automatically save the ordered products for the user.
- Orders placed are confirmed after a call from an associate of Exproject-TG Ltd. All orders placed on Saturday or Sunday will be processed on Monday. Orders placed during public holidays and weekends will be processed on the first business day following the weekend.
- All products on the site are delivered nationwide. The delivery time is from 2 to 5 working days when the goods are available in stock.
- Products are sent after an employee of Exproject-TG Ltd contacts the customer by phone and receives confirmation from him.
- Delivery of all orders through the online store worth over BGN 100 is free throughout the country;
- The delivery of all orders through the online store with a value under BGN 100 is determined by the courier company;
Order payment
The customer can pay for his order in the online store using one of the following methods:
- Cash on delivery
- Bank transfer
- Bank card
- Product credit
Payments for orders in the online store are made only in Bulgarian leva or Euros.
The contract for distance selling between Exproject-TG Ltd and the customer is considered concluded from the moment of confirmation of the specific order.
Warranty service
Each product in the online store has a commercial guarantee, which is announced by the manufacturer of the respective product. A warranty card is issued for each product sold, including the warranty conditions, product details and warranty period. Exproject-TG Ltd reserves the right to refuse warranty service for goods under the following conditions:
- The warranty card/receipt for the product has been lost;
- A repair was attempted by an unauthorized repair shop, including by the customer himself;
- Damage caused by incorrect operation of the device has been found;
- The device is physically damaged;
- Damage that occurred as a result of electric shocks due to faulty electrical or plumbing installation.
Depending on the type of equipment purchased, warranty service is undertaken by Exproject-TG Ltd or by the authorized repair shops of its partners. Regardless of the commercial warranty, all goods are subject to the rules for the statutory warranty of conformity of the goods with the contract of sale, under Section II of the Consumer Protection Act. Complaints can be submitted to Exproject-TG Ltd through any of the contact forms indicated on the site, as well as on-site at any of the company's sales outlets.
Exproject-TG Ltd informs its users that bodies for alternative dispute resolution are the Commission for Consumer Protection, as well as the online resolution platform of disputes https://ec.europa.eu/.